Technical Training
Promptpay training programs provide product and technology training covering OS principle, software management and application development to help our partners and distributors acquire skills faster and better use.
Promptpay training programs provide product and technology training covering OS principle, software management and application development to help our partners and distributors acquire skills faster and better use.
After-sales Service Support:
Promptpay has a perfect service architecture and a professional customer service team, covering technical support, on-site maintenance, hardware maintenance, regular inspection, telephone return visits and so on. The company has a special after-sales service center, and has set up offices and maintenance service outlets. Promptpay also provides users with a variety of services, such as scheme design, project integration, etc., extending the service content to pre-sale and in sale.
Perfect Technical Support and Training System
Internally, the company regularly organizes centralized training and technical exchanges for all front-line engineers. Externally, according to the needs of customers, on-site individual or centralized training for customers.
After-sales Service Telephone
6018-3689819 special line, 7*24H all-weather online, to provide customers with more comfortable after-sales service.
Maintenance Resources Sharing
Collect market feedback information regularly, organize maintenance analysis information, and share it from time to time.
Project Services or Others
For customers or agents on-site investigation, online software upgrade, off-line data collation, customized proprietary APP application, on-site training, on-site operation demonstration, with new client projects.
Program Development Capability
The company’s founding team is from Dexin Wireless, China’s largest mobile phone solution, and has many years of experience in precipitation and development of Smartphone solutions and Android systems.